Terms & Conditions
1. Introduction
Welcome to NexvoMart (the “Website”). By accessing or using this Website, you agree to comply with and be bound by these Terms & Conditions (“Terms”). If you do not agree to these Terms, please discontinue use of the Website immediately.
NexvoMart (“we”, “us”, “our”) operates an online marketplace offering a variety of products including daily-use goods, personal care items, electronics, fashion, and Ayurvedic / herbal wellness products.
2. Eligibility
To use NexvoMart, you must:
- Be at least 18 years old;
- Provide accurate and complete registration information;
- Use the Website only for lawful purposes.
We reserve the right to restrict access or terminate accounts at our sole discretion.
3. Product Information & Availability
We make reasonable efforts to ensure that product descriptions, images, prices, and stock availability are accurate. However:
- Colors, packaging, and appearance may vary slightly from images shown;
- Prices and offers are subject to change without prior notice;
- Product availability is not guaranteed and may change at any time.
4. Ayurvedic & Herbal Product Disclaimer
NexvoMart offers Ayurvedic and herbal products based on traditional formulations and natural ingredients. These products are not intended to diagnose, treat, cure, or prevent any disease.
- Results may vary from person to person;
- Products should be used as per the usage instructions on the label;
- Always consult a doctor before use, especially if you are pregnant, nursing, have an existing medical condition, or are taking any medication;
- NexvoMart is not responsible for adverse reactions, allergies, or side effects resulting from use, misuse, or overuse of any product.
5. Orders & Payments
By placing an order on NexvoMart, you agree that:
- You are authorized to use the payment method provided;
- You will provide correct billing and shipping information;
- Your order will be processed only after successful payment confirmation.
We accept UPI, net banking, debit/credit cards, wallets, and other methods as displayed at checkout. We reserve the right to cancel or refuse any order at our discretion, for example in case of suspected fraud or incorrect pricing.
6. Shipping & Delivery
- We deliver to serviceable locations within India, subject to courier availability;
- Estimated delivery times are provided for convenience and are not guaranteed;
- Delays may occur due to logistics issues, weather, holidays, or other factors beyond our control;
- Risk of loss or damage to goods passes to you upon dispatch from our warehouse or our seller’s location.
7. Returns, Replacements & Refunds
7.1 Eligible cases
You may request a return or replacement within the specified return window if:
- You receive a damaged, defective, or expired product;
- You receive an incorrect product or quantity different from your order;
- The product is missing major parts or accessories.
7.2 Non-returnable items
- Opened, used, or partially consumed items;
- Ayurvedic, herbal, and other ingestible products once the seal is broken;
- Personal care and hygiene products, unless damaged or defective on arrival;
- Any item marked as “non-returnable” on the product page.
Refunds, where approved, will be processed to the original payment method within 7–10 working days after we receive and inspect the returned product.
8. User Responsibilities
You agree that you will not:
- Use the Website for any fraudulent or unlawful purpose;
- Attempt to gain unauthorized access to our systems or data;
- Interfere with the functioning or security of the Website;
- Post false reviews, defamatory content, or misleading information;
- Resell products purchased from NexvoMart without our explicit permission.
We may suspend or terminate your access for any breach of these Terms.
9. Intellectual Property
All content on the Website, including logos, branding, design, text, images, graphics, and software, is the intellectual property of NexvoMart or its licensors.
You may not copy, reproduce, distribute, modify, or use any content for commercial purposes without our prior written consent.
10. Limitation of Liability
To the maximum extent permitted by law, NexvoMart shall not be liable for any indirect, incidental, special, or consequential losses arising from:
- Your use or inability to use the Website or products;
- Any delay or failure in delivery due to third-party logistics;
- Any side effects, allergies, or reactions to products purchased;
- Any unauthorised access to or alteration of your data.
11. Third-Party Links
The Website may contain links to third-party sites. These links are provided for convenience only. We do not endorse or control these sites and are not responsible for their content, products, or privacy practices.
12. Account Termination
We may suspend or terminate your account, cancel orders, or restrict access to the Website at our sole discretion, with or without notice, in case of:
- Violation of these Terms;
- Fraudulent activities or payment issues;
- Misuse of offers or referral programs;
- Any action that may harm NexvoMart’s reputation or operations.
13. Privacy
Your personal information is collected and used in accordance with our Privacy Policy. By using the Website, you consent to such collection and use.
14. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Patna, Bihar.
15. Contact Information
If you have any questions regarding these Terms, you can contact us at:
Mobile: +91 91351 15313
Website: www.nexvomart.com
City: Patna, Bihar, India
